Terms & Conditions

Welcome to zoya7, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions govern your access to and use of the zoya7 website, mobile platform, and all associated services. By registering an account, making a deposit, or placing a bet, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.

zoya7 reserves the right to modify, suspend, or terminate any part of its services at any time without prior notice. We strongly encourage all players to review these Terms and Conditions periodically to stay informed of any updates. The most current version will always be available on this page.

1. Eligibility Requirements

Access to zoya7 is restricted to individuals who satisfy all of the following eligibility criteria. We conduct verification checks and reserve the right to suspend accounts where eligibility cannot be confirmed.

• You must be at least 21 years of age at the time of registration.
• You must be a natural person and not a corporation, partnership, or other legal entity.
• You must provide accurate, complete, and up-to-date registration details, including a valid phone number and full name.
• You must not be registered as a self-excluded player or have an active account suspension on zoya7.

2. Account Registration & Verification

To place bets or access casino games on zoya7, you must hold a registered and verified account. Registration is free and takes only a few minutes. When creating your account, please observe the following:

• Each player is permitted to hold only one account. Opening multiple accounts will result in permanent suspension.
• You are solely responsible for maintaining the confidentiality of your username and password.
• zoya7 reserves the right to request identity verification documents (national ID, passport, or driving licence) at any time before processing withdrawals.
• Accounts showing suspicious activity or misrepresented information may be frozen pending investigation.

zoya7 takes KYC (Know Your Customer) obligations seriously. We may request additional documentation to comply with anti-money laundering procedures. Failure to provide requested documents within the stated timeframe may result in account closure.

3. Deposits & Withdrawals

zoya7 accepts deposits in both BDT (Bangladeshi Taka) and INR (Indian Rupee). Transactions are facilitated through a range of trusted local and international payment methods available to players across Bangladesh.

Deposit Rules

All deposits must be made from a payment method registered in your own name. Third-party deposits are strictly prohibited. Minimum deposit amounts may apply depending on the payment channel used.

• Accepted BDT channels include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Sonali Bank.
• Visa and Mastercard payments are accepted where the issuing bank permits online gambling transactions.
• Deposit funds are credited to your account balance instantly or within 15 minutes depending on network conditions.

Withdrawal Rules

Withdrawal requests are subject to identity verification and any applicable bonus wagering requirements. zoya7 aims to process all approved withdrawals within 24 to 72 hours, subject to payment provider timelines.

• Withdrawal requests can only be processed to payment methods previously used for deposits on the account.
• Minimum withdrawal amounts apply per payment channel. Please refer to the cashier section of your account for current limits.
• zoya7 reserves the right to request additional KYC documentation before processing any withdrawal request above ৳20,000.

4. Bonuses & Promotional Offers

zoya7 periodically offers welcome bonuses, reload bonuses, free spins, and seasonal promotions to both new and existing players. All promotional offers are subject to the following general conditions in addition to any specific terms published alongside the offer.

• Bonuses are credited to player accounts upon meeting the stated qualifying deposit or registration conditions.
• Each bonus carries a wagering requirement that must be met before any associated winnings can be withdrawn.
• Bonuses may only be used on eligible game categories as specified in each promotion's terms. Some bonuses are restricted to slots or specific live casino tables.
• zoya7 reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time without prior notice if abuse or misuse is suspected.

5. Betting Rules & Game Conduct

All bets placed on zoya7 are subject to our house rules, game-specific regulations, and the following general betting conduct guidelines. Disputes arising from bets placed in error or under misunderstood game mechanics will be reviewed on a case-by-case basis.

• All bets are final once confirmed. zoya7 does not accept requests to reverse, cancel, or adjust settled bets except in cases of verified technical malfunction.
• Minimum and maximum bet limits apply per game and may vary based on your account tier, current promotion, or the specific table you select.
• Cricket betting markets including BPL, IPL, T20 World Cup, and Bangladesh Tigers internationals are subject to event-specific settlement rules published in our cricket section.
• In the event of a technical error during gameplay that affects the outcome of a round, zoya7 will review the session log and apply the most equitable resolution available.

Game outcomes for all zoya7 casino titles are determined by certified RNG technology and, in the case of live dealer tables, by the physical outcome of the live game event. Neither zoya7 staff nor any third party can influence game results.

6. Prohibited Activities

To maintain a fair and secure environment for all players, the following activities are strictly prohibited on the zoya7 platform. Violation of any prohibition below may result in immediate account closure, forfeiture of funds, and referral to relevant authorities.

• Using automated software, bots, scripts, or any artificial means to gain an advantage in games or promotions.
• Attempting to exploit software bugs, glitches, or errors to generate winnings outside normal game mechanics.
• Engaging in any form of collusion, match-fixing, or coordinated betting with other players to manipulate outcomes.
• Opening multiple accounts, sharing accounts, or creating accounts on behalf of another person.
• Depositing funds obtained through fraud, money laundering, or any other illegal means.

zoya7 cooperates fully with law enforcement agencies and regulatory bodies. Any evidence of prohibited activities will be preserved and may be shared with the appropriate authorities without prior notice to the account holder.

7. Responsible Gaming Policy

zoya7 is committed to promoting responsible gaming practices. We recognize that for a small proportion of players, gambling can become problematic. Our platform provides a range of tools to help players maintain control over their gaming activity, including deposit limits, loss limits, wager limits, session time limits, and voluntary self-exclusion.

If you feel that gambling is negatively affecting your personal life, finances, or relationships, please contact our support team at [email protected] or visit our Responsible Gaming page for guidance. Players who activate self-exclusion will have their accounts locked for the selected period, during which no deposits, bets, or bonus activations will be possible.

8. Privacy & Data Protection

zoya7 collects and processes personal data in accordance with our Privacy Policy. By using the platform, you consent to the collection, storage, and use of your personal information for the purposes of account management, transaction processing, fraud prevention, and regulatory compliance. We do not sell or share your personal data with unaffiliated third parties for marketing purposes.

All data transmitted between your device and zoya7 servers is encrypted using SSL technology. For full details on how your data is collected, used, and protected, please refer to our Privacy Policy page.

9. Amendments to Terms

zoya7 reserves the right to amend, update, or replace these Terms and Conditions at any time. Changes will be effective immediately upon publication on this page. We will endeavour to notify registered players of material changes via email or an in-platform notification, but it remains the player's responsibility to check for updates regularly.

Continued use of zoya7 following the publication of revised terms constitutes your acceptance of those changes. If you do not agree with any revised terms, you must discontinue use of the platform immediately and contact support to close your account.

10. Governing Law & Dispute Resolution

These Terms and Conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with applicable law. zoya7 operates as a safe and reliable platform using SSL encryption and fair play certification. In the event of a dispute regarding a bet, account decision, or service matter, players are encouraged to contact our customer support team in the first instance at [email protected].